Case Manager - Community Support Program (CSP)
Company: Wisconsin Community Services
Location: Milwaukee
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are a fast-paced Community
Based Mental Health program seeking a person with the following
qualities: Compassionate; experience working with individuals who
have a mental illness; a sense of humor; attention to detail;
organized; independent worker; experience with computers. We are
open 8AM-4PM, Monday through Friday. Providing advocacy and social
justice services since 1912, Wisconsin Community Services (WCS) is
an Equal Opportunity Employer. Our aim is to recruit, hire, and
train individuals who are mission driven and support their personal
and professional development. We place high value on individuals
who are compassionate and committed to coaching others to work
through their adversity. Our culture is team-oriented, and we
strive to utilize the most effective evidenced-based practices to
best serve our consumers as well as each other. Looking for your
opportunity to give of yourself and “HELP PEOPLE”? Join WCS. We
have an opportunity made for you! Attention, recent graduates! WCS
is a nonprofit organization that qualifies for student loan
forgiveness. Position Summary Provide ongoing assessment and
treatment planning, case management, supportive psychotherapy,
symptom management, medication monitoring, and crisis intervention
including afterhours hotline coverage to clients with serious and
persistent mental illness and co-occurring substance use 70% of
case management is performed in the community and in clients’ homes
Support clients’ recovery through activities of daily living to
include coaching and hands on assistance in the areas of housing,
money management, vocational/educational pursuits, and
scheduling/transportation to appointments Work as a member of an
Assertive Community Treatment (ACT) team addressing all client
needs while utilizing the ACT treatment modality Participate in
group facilitation (as determined by supervisor) Responsible for
care coordination with clients’ natural supports Working with ACT
teammates to complete all assigned and non-assigned tasks as part
of client treatment Assessment, referral, and assistance with
client healthcare needs Maintain frequent and effective
communication with ACT team members at all times as determined by
team members and corresponding Clinical Coordinator Work with team
members to complete required 1:1s with clients Exhibit knowledge of
evidence-based practices such as motivational interviewing and
trauma informed care Assessment and coordination of substance use
treatment services Maintain accurate and timely documentation in
the form of assessments, treatment plans, progress notes, etc. as
required by agency policy and DHS 63 Accurately manage distribution
of client funds when warranted Frequent home visits and
transporting of clients (with their belongings, in some cases) in
the community using staff’s personal vehicle and/or agency-issued
van; program policy requires driving the agency van in specific
circumstances Attend and participate in daily staffings and
in-services Working some weekends and holidays on a rotating basis
is required PI7941a50fe365-25405-39310873
Keywords: Wisconsin Community Services, Cicero , Case Manager - Community Support Program (CSP), Social Services , Milwaukee, Illinois
