CiceroRecruiter
the smart solution for Cicero jobs

Inbound Travel Consultant

Company: Mommy Jobs Online-(MJOL)
Location: Cicero
Posted on: December 8, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLLaurie3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online-(MJOL), Cicero , Inbound Travel Consultant, Professions , Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Flatbed Owner Operator Truck Drivers - Make Up To $260,000 Annually!! - Mishawaka
Description: Carrier One is Currently Seeking Flatbed Owner Operators in Your Area br br -- br br 100 Owner Operator, 100 Flatbed. 80 paid to you br br It doesn't get much better than that. Carrier (more...)
Company: Carrier One Inc
Location: Mishawaka
Posted on: 12/15/2018

Local Truck Driver - Vehicle Transporter/CDL A - Part Time
Description: Job Description: Penske Truck Leasing seeks highly motivated and qualified applicants to fill the unique position of Hiker Vehicle Transporter/ Truck Driver . This position is responsible for vehicle (more...)
Company: Penske
Location: Elkhart
Posted on: 12/15/2018

Entry Level CDL-A Truck Driver - Earn Top Pay FAST! - Elkhart
Description: Trainee Truck Driver Opportunities At Western Express, you'll start out making more and ultimately receive company driver pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, (more...)
Company: Western Express
Location: Elkhart
Posted on: 12/15/2018


Dedicated CDL-A Truck Driver - Make $100k Annually!
Description: Experience the difference of driving for a carrier Dedicated to our Drivers. br Plenty of runs in your area. br br Ask about our Owner Operator program br br br br br With Steady Freight (more...)
Company: Hogan Transportation
Location: Hoffman Estates
Posted on: 12/15/2018

Driver - Regional LTL Driver - E-Commerce Freight - Class A CDL - Schneider National
Description: Regional Less-Than-Truckload LTL truck drivers get home multiple times a week and earn up to 0.47 per mile starting pay. Enjoy a predictable work schedule in this CDL driving job, averaging 1,200-1,800 (more...)
Company: Schneider
Location: Hoffman Estates
Posted on: 12/15/2018

88M Truck Driver
Description: As a Truck Driver in the Army National Guard, you are the backbone of military support. By transporting cargo and supplies, you'll play an integral role in keeping the Guard moving forward. In this role, (more...)
Company: Army National Guard
Location: Elkhart
Posted on: 12/15/2018

Experienced Flatbed Driving - $62k+ Annual Salary - Mishawak
Description: Job Description: br br br We're hiring drivers with 2 years of trucking experience and 6 months of verifiable flatbed experience. Earn 62,400 annual salary and bonus opportunities Interested (more...)
Company: Paul Transportation
Location: Mishawaka
Posted on: 12/15/2018

Local CDL A Tanker Truck Drivers - Home Daily - Competitive
Description: Petroleum Transport Drivers NeededEmployer Company is one of the largest independent fuel distributers in the Great Lakes Region. Employer Company offers great hourly wage,
Company: Brenner Oil
Location: Elkhart
Posted on: 12/15/2018

Recent Grad CDL-A Truck Driver - Paid Training! - Hoffman Estates
Description: No Experience No Problem Get Paid While You br Get the Experience You Need. br Recent CDL-A Grads - Don't have enough experience to get the truck driving job you want No worries, come join us (more...)
Company: C.R. England
Location: Hoffman Estates
Posted on: 12/15/2018

CDL Truck Drivers - $8,500 in Bonuses Your 1st Year - NEW Higher BASE PAY!
Description: We Give You More Ways To Put More Cash In Your Pocket Call to connect and learn more or use our quick apply option below. 888 790-1594 CDL Truck Drivers - 8,500 in Bonuses Your 1st Year - NEW Higher (more...)
Company: Celadon Trucking
Location: Mishawaka
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds