CiceroRecruiter
the smart solution for Cicero jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Cicero
Posted on: May 17, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLRebeccaN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Cicero, Inbound Travel Consultant, Professions, Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


Company Drivers
Description: Dedicated Lanes/Home Time/Better Pay Medical, Dental, Vision, 401K Late Model Equipment Many Accounts with Sign-On Bonuses Operational Summary All routes are dedicated to specific customer (more...)
Company: Blackhawk Transport
Location: Villa Park
Posted on: 05/24/2018

CDL Driver Contractor
Description: CONTRACTORS TEAMS and SINGLES Artur Express is a Full Service, nationwide trucking Company, with over 1,400 trailers. Drivers who want to run 3,000 miles a week and TEAMS 22k miles a month. We also (more...)
Company: Artur Express
Location: Munster
Posted on: 05/24/2018

CDL-A Owner Operator Truck Driver - Commercial Truckload
Description: CDL-A Owner Operator Truck Driver - Commercial Truckload Atlas is signing on CDL-A Owner Operator solos and teams for the Commercial Truckload Division, an owner operator fleet that runs all 48 coast (more...)
Company: Atlas Van Lines
Location: Posen
Posted on: 05/24/2018


CDL A Tanker Truck Drivers
Description: Benefits: Weekly Pay Package Sign-On Bonus for New Drivers --- Limited
Company: Highway Transport
Location: Evergreen Park
Posted on: 05/24/2018

Lyft Driver - Get Paid the Same Day with Express Pay - $250 Bonus - Li
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app.Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Lisle
Posted on: 05/24/2018

CDL-A Company Truck Drivers (Oak Lawn,IL)
Description: CDL-A COMPANY TRUCK DRIVER JOBS AVAILABLE WITH OZARK - WHERE TRADITION MEETS FUTURE br NEW 2 CPM raise for long haul/regional drivers Plus, new Per Diem Program options br Are you ready for brilliant (more...)
Company: Ozark Motor Lines
Location: Oak Lawn
Posted on: 05/24/2018

CDL A Team Drivers
Description: Truck Driver Benefits Top industry pay and home time Vacation time Top of the
Company: D&D Transportation Services
Location: Chicago
Posted on: 05/24/2018

CDL A Truck Driver - $1000 Minimum Guarantee! $2,000 SIGN ON BONUS!
Description: Swift Enterprises, an agent of US Xpress, has top positions available for experienced and student CDL A truck drivers LIMITED TIME Minimum Weekly Pay 1000 driving for one of
Company: US Xpress
Location: South Holland
Posted on: 05/24/2018

REGIONAL AND OTR CLASS A CDL DRIVERS (Flossmoor)
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay LCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some of the largest chocolate (more...)
Company: LCL Bulk Transport
Location: Flossmoor
Posted on: 05/24/2018

REGIONAL AND OTR CLASS A CDL DRIVERS (Willow Springs)
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay LCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some of the largest chocolate (more...)
Company: LCL Bulk Transport
Location: Willow Springs
Posted on: 05/24/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds