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Resident Coordinator /Leasing Consultant - Verdana - On Site

Company: Optima
Location: Cicero
Posted on: September 16, 2023

Job Description:

Position Brief - Resident Coordinator/ Leasing Consultant, Optima Verdana - - On Site- Wilmette, IL As a Leasing Consultant at Optima Verdana, you will have the opportunity to grow your real estate knowledge, create and implement innovative ideas for marketing and resident retention, and provide extraordinary customer service. You will guide future residents through the touring, application and move-in process, closing leases and maximizing revenue for the community. Optima Verdana is a mixed-use residential development in the heart of downtown Wilmette in Chicago's North Shore. The community features 100-ultra luxury rental residences with over 8,000 SF of street level retail. Our Leasing Consultants create a positive and lasting experience on our visitors, prospects, and residents, and understand the importance of exceptional service and first impressions.About OptimaOptima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house - development, architecture, construction, sales and management - for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management. What You'll DoDrive performance by achieving sales goals through effective communication and diligent follow-up.Work a flexible schedule to include weekends, evenings and holidays. some Saturday and Sundayhours are required.Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents.Take ownership of your community by continuously walking, monitoring and correcting issues that are identified and ensuring apartments a perfect for showings and move-ins.Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review.Shop competitive properties and complete weekly market surveys.Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.Review and update all digital marketing and social channels.Conduct outreach marketing.Work a flexible schedule to include weekends, evenings and holidays. Saturday hours are required, and Sunday hours will be required until the lease-up is complete. Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention.What You'll NeedHigh-energy and hardworking with an ambitious spiritWarm and friendly with strong customer service skillsSuperior verbal and written communication skillsStrong teamwork and listening skillsGoal-oriented with a fixer mentalityOrganized and detailedStrong ability to close a saleKnowledge of online marketing and social mediaPrevious sales or customer service experience is requiredMinimum of a high school diplomaWhat Will Set You ApartA competitive spirit balanced with superior judgment and discretionWillingness to do the right thing even when it is hardAptitude to work independently and as a team memberA reliable, responsive, and positive work ethicGraphic design skillsExperience with Yardi Voyager 7Experience with KnockExperience with YieldstarA college degreeBenefits and Perks Competitive salary with an extraordinary commission opportunity. At Optima, we believe that competitive benefits and perks are meaningful and part of what makes us great.Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environmePI229296144

Keywords: Optima, Cicero , Resident Coordinator /Leasing Consultant - Verdana - On Site, Professions , Cicero, Illinois

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