Implementation Analyst

Company: ELLKAY LLC
Location: Elmwood Park
Posted on: April 9, 2021

Job Description:

Company DescriptionELLKAY, the "Healthcare Data Plumbers"ELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the "Healthcare Data Plumbers" that make data migration and interoperability possible.Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you're a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We're committed to attracting good people who are passionate about the work they do.ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.Job DescriptionThis is a full-time, computer-professional exempt position. An analyst in this position will be responsible for the successful implementation of our CareEvolve Portal. Successful implementation includes setting up the portal, identifying custom requirements, testing, troubleshooting, driving the overall implementation as well as managing relationships with Lab and LIS resources.Essential Duties And Responsibilities* Oversee the successful implementation of the CareEvolve application throughout the entire project life cycle, including Discovery, Development, Implementation, and Validation* Develop project schedules including scope of work, duration of tasks, and order of execution for customer implementations* Serve as primary point of contact for all project communication, both oral and written* Provide exceptional customer service to clients* Communicate to all key stakeholders on progress in a timely manner throughout the entire project life cycle* Define and convey different customer workflows to developers to better accommodate their needs and allow for the successful integration of the portal* Fully document customer workflows and interface requirements* Provide application training as required for each new client* Provide support as necessary for existing implementations* Set and manage appropriate expectations* Manage multiple projects simultaneously* Maintain understanding of competitive landscape of portal offerings and unique interface requirements of each* Maintain compliance with regulatory agencies, state and federal mandates (HIPAA), and medical necessityQualifications* Experience with LIS, Electronic Medical/Health Record (EMR or EHR) Systems interfacing strongly preferred* Knowledge of standard healthcare electronic message formats (e.g., HL7, XML, CSV, etc.)* Knowledge of basic networking and different connectivity solutions (e.g., VPN, SFTP, TCP-IP, etc.)* Experience and knowledge of clinical laboratory processes, environments, and workflows* Strong analytical, problem-solving, and critical thinking skills* Exceptional interpersonal, oral, and written communication skills* Demonstrated organization and planning abilities * Ability to handle multiple tasks at one time while maintaining a high degree of quality and accuracy* Ability to exercise effective decision-making in a fast-paced environmentEducation/Training/Experience* Bachelor's degree from an accredited college or university required* Background in Computer Science, Information Technology, Health Informatics or equivalent combination of relevant experience, education, and training is preferred* Knowledge of Microsoft Office Suite applications (Outlook,Word, Excel, PowerPoint, Access)* Minimum of 2-3 years of relevant experience required* Strong project management experience and knowledge of project management methodologiesAdditional InformationThis is a full-time, onsite position at our HQ located in Elmwood Park, NJ. Remote work may be available. For more information on our company, visit www.ELLKAY.com.Interested applicants should submit a letter of interest with salary requirements and resume.ELLKAY LLC is a Smoke-Free Workplace.AA/EOE.

Keywords: ELLKAY LLC, Cicero , Implementation Analyst, Professions , Elmwood Park, Illinois