Spa Supervisor - JW Marriott Chicago - (19108275)
Company: Marriott International, Inc.
Posted on: September 13, 2019
Here's To Your Journey with JW Marriott Marriott International
portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott Internationals flagship brand with more
than 500 global locations, is advancing the art of hosting so that
our guests can travel brilliantly. As a host with Marriott Hotels,
you will help keep this promise by delivering premium choices,
sophisticated style, and well-crafted details. With your skills and
imagination, together we will innovate and reinvent the future of
travel. JW Marriott is part of Marriott International''s luxury
portfolio and consists of more than 80 beautiful properties in
gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if youre happy, our
guests will be happy. Its as simple as that. Our hotels offer a
work experience unlike any other, where youll be part of a
community and enjoy a true camaraderie with a diverse group of
co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can really
pursue your passions in a luxury environment. Treating guests
exceptionally starts with the way we take care of our associates.
Thats The JW Treatment. The JW Marriott Chicago, located at 151 W.
Adams, Chicago, Illinois, 60603 is currently hiring a Spa
Supervisor. Responsibilities include: Advise employees on general
property information, in-house groups, policy changes, or other
pertinent information. Answer questions about available services,
general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning
treatment. Monitor and stick to time schedule throughout the day.
Advise providers of last minute changes or additions to schedule
and resolve scheduling situations as needed. Promote and sell
spa/salon services and retail products. Complete requisitions for
additional products, supplies, or equipment. Inspect work areas and
tools/equipment to ensure conformance to company standards. Notify
Engineering of spa/salon maintenance and repair needs. Assist
management in hiring, training, scheduling, and motivating and
coaching employees; serve as a role model. Report accidents,
injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests'' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals. Ensure adherence to
quality expectations and standards; develop and implement quality
improvement or corrective action plans. Stand, sit, or walk for an
extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Cicero , Spa Supervisor - JW Marriott Chicago - (19108275), Other , Cicero, Illinois
Didn't find what you're looking for? Search again!