CiceroRecruiter Since 2001
the smart solution for Cicero jobs

Merchant Care Associate (MOPs)

Company: ShipBob, Inc.
Location: Cicero
Posted on: September 10, 2019

Job Description:

Company OverviewLaunched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online.We pride ourselves on our inclusive and richly diverse company culture. All voices are heard regardless of tenure or job title. We are looking for creative problem solvers with a strong work ethic and ability to persevere.To be a ShipBobber, you must embrace the Company's Core Values:Be Mission DrivenBe HumbleBe a Creative Problem SolverBe ResilientBe Safety MindedRoleThis is an incredibly important position that helps to provide resolutions to requests by our clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients' needs while maintaining sustainable growth and scalability from an operations perspective.ResponsibilitiesManage client requests and quality control of accounts through operations ticket systemPerform work as requested by client through Customer Success and Account Management teamsInteract with Operations teammates to follow through on projectsCommunicate updates and relay important operations information about clients directly to Customer Success and Account Management teamsHelp manage the URO and No WRO process on siteExpectationsProvide resolution or update to CS and AM team members on all tickets submitted prior to 3 pm local time by close of businessMaintain a strong sense of collaboration and partnership with operations and CS/AM teammatesPlay pivotal role in understanding root cause of requests and work with teammates to improve processes and reduce 'one-off' nature of requests going forward. Experience/Skills RequiredAble to work scheduled shifts including overtime, nights and/or weekends based on business needs and consistently arrive for work on timeAbility to lift 15lbs without any health limitationsAble to stand and walk continuously during and up to a 8-10hr shiftAble to bend, stoop, reach above, and push/pull frequentlyMay be required to help out in other departments as neededYou're willing to get your hands dirty to get a task completedYou have the ability to adapt to change quicklyYou are extremely detailed orientedAbility to quickly understand new processes and identify operational opportunitiesYou're looking to get your foot in the door with a rapidly growing start-up companyPrevious warehouse experience is a plus, but not requiredMust be 18 or olderBenefitsMedical, Dental, Vision Insurance (Company pays for 96% of the base plan for employees)Paid Time OffHoliday Pay 401KOpportunity for Overtime Commuter BenefitsWeekly PaychecksReferral Bonus ProgramPaid Sick TimeFun Company CultureEqual Opportunity EmployerWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.tsFHKSxeaU

Keywords: ShipBob, Inc., Cicero , Merchant Care Associate (MOPs), Other , Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you. Earn Good Money. You'll earn by bringing people (more...)
Company: Uber Eats
Location: Hoffman Estates
Posted on: 09/23/2019

Virtual Assistant
Description: Virtual Assistant Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 09/23/2019

CDL-A Flatbed Truck Driver - Great Pay and Hometime!
Description: CDL-A Flatbed Company Driver Job in Lafayette, IN Pay and Home Time you can count on If you are looking to drive for a company
Company: Schilli Transportation
Location: Mishawaka
Posted on: 09/23/2019


CDL-A Dry Van Truck Drivers - Great Pay and Hometime!
Description: CDL-A Dry Van Company Driver Job in Indianapolis, IN Pay and Home Time you can count on If you are looking to drive for a company where
Company: Schilli Transportation
Location: Mishawaka
Posted on: 09/23/2019

CDL-A Flatbed Truck Driver - Great Pay and Hometime!
Description: CDL-A Flatbed Company Driver Job in Lafayette, IN Pay and Home Time you can count on If you are looking to drive for a company
Company: Schilli Transportation
Location: Elkhart
Posted on: 09/23/2019

CDL-A Student Truck Drivers - Highest Paid Trainees in Industry
Description: Find Your Fresh Start with CDL-A Student Truck Driver JobsFounded in 1937 as a family-owned and operated transportation provider, Paschall Truck Lines has since grown from its Kentucky
Company: Paschall Truck Lines
Location: Mishawaka
Posted on: 09/23/2019

Apply Now!! Now Interviewing Reps to fill at home positions!!
Description: Need income Want freedom Missing out on your children's life If this is you, we are looking
Company: Freedom Enterprise Inc.
Location: Hoffman Estates
Posted on: 09/23/2019

TIRED OF 9 TO 5?
Description: We are the largest health and dental benefits discount company in the Nation that actually makes you
Company: Ameriplan
Location: Mishawaka
Posted on: 09/23/2019

Customer Support / Fraud Specialist I.
Description: Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 09/23/2019

Licensed Medicare Insurance Agent - Total work freedom, in-AEP commission
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Elkhart
Posted on: 09/23/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds