CiceroRecruiter Since 2001
the smart solution for Cicero jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Cicero
Posted on: August 12, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLJAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Cicero , Inbound Travel Consultant, Other , Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Job #589 - (0064) - Physician Assistant (Surgical) - Elkhart
Description: Job Title:----Physician Assistant Surgical Overview:Seeking a Physician Assistant to report clinically to the Practice Site Physician s and administratively to the Practice Manager/Director. Will be (more...)
Company: Greenlife Healthcare Staffing
Location: Elkhart
Posted on: 08/25/2019

Virtual Recruiter- Work From Home
Description: Virtual Recruiter- Work From Home At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and (more...)
Company: Mommyjobsonline.com
Location: Elkhart
Posted on: 08/25/2019

Flatbed Lease Purchase Trucking Job
Description: Join Blair Logistics Lease Purchase Opportunities Available We know Flatbed Drivers Are Our Number One Asset Load Every Truck Everyday BENEFITS -Home every weekend - 3,000 referral bonus -70-78 of Line (more...)
Company: Blair Logistics
Location: Elkhart
Posted on: 08/25/2019


Inbound Travel Consultant
Description: Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 08/25/2019

Environmental Associate-1
Description: Minimum: 12.00 Maximum 14.66 JOB SUMMARY Responsible for a clean and safe environment within the facility by following routine cleaning procedures. May take direction from a nursing director or departmental (more...)
Company: Saint Joseph Health System
Location: Mishawaka
Posted on: 08/25/2019

Class A CDL Trucking Job - Lease Purchase
Description: Join Blair Logistics Lease Purchase Opportunities Available We know Flatbed Drivers Are Our Number One Asset Load Every Truck Everyday BENEFITS -Home every weekend - 3,000 referral bonus -70-78 of Line (more...)
Company: Blair Logistics
Location: Elkhart
Posted on: 08/25/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Elkhart
Posted on: 08/25/2019

Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Elkhart
Posted on: 08/25/2019

Real Estate Salesperson
Description: Job DescriptionWe are actively looking for a Real Estate Salesperson to join our growing team. This is an ideal job for a skilled salesperson who wants to hone their sale's skills and earn the right to (more...)
Company: Cressy & Everett Real Estate
Location: Elkhart
Posted on: 08/25/2019

Flatbed Lease Purchase Trucking Job
Description: Join Blair LogisticsLease Purchase Opportunities AvailableWe know Flatbed Drivers Are Our Number One AssetLoad Every Truck EverydayBENEFITS-Home every weekend- 3,000 referral bonus-70-78 of Line Haul-100 (more...)
Company: Blair Logistics
Location: Elkhart
Posted on: 08/25/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds