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Site Reliability Engineer

Company: EDWARD JONES
Location: Elmwood Park
Posted on: November 19, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.Edward Jones is looking for you to help with system reliability and performance monitoring in Enterprise Services - responsible for utilizing system monitoring tools to measure availability and performance. This person will help set performance criteria for dashboards and effectiveness of applications for end users and be part of the center of excellence for SRE at the firm. This person will work with Product Owners to prioritize application changes to address performance and reliability for end users

As a Site Reliability Engineer, you will drive system monitoring, performance, enhance data usage and analysis for the firm to identify areas off opportunity for providing better service and systems to our end users. You will help proactively identify system issues and run change/resolution to ensure stability for our end users. In Enterprise Service this will include firm developed systems and vendor cloud service like Salesforce Service Cloud.

  • Develop, test, and debug automated tasks (Apps, Systems, Infrastructure).
  • Troubleshoot priority incidents, and facilitate blameless post-mortems.
  • Work with development teams throughout the software life cycle ensuring sustainable software releases.
  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
  • Build and drive adoption for greater self-healing and resiliency patterns.
  • Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.This role requires a wide variety of strengths and capabilities, including:
    • Bachelor's degree or equivalent experience in a software engineering discipline.
    • Proficient in Java, Kubernetes, SQL (DB2, Oracle), no SQL (Mongo), data streaming (Kafka), and DevOps principles.
    • Perform in-depth research and identify cause of production issues, perform workaround for mitigation.
    • Design and code software solutions that help automate manual processes
    • Identify gaps and weaknesses in existing applications and design and implement remediation of these gaps.
    • Work to improve the stability of applications in the production environment.
    • Understand and contribute to the software delivery lifecycle.
    • Ensure changes to the applications follow a disciplined change management processes including all documentation, reviews, and approval steps using standard tool sets for automated testing and deployment
    • Expertise in application, data and infrastructure architecture disciplines
    • Proficient knowledge of one or more infrastructure components such as orchestration tools, containerization, cloud services, compute and storage systems
    • Capable of managing service-level changes to a system or service
    • Hands-on experience with cloud deployment, monitoring, and ops analysis tools such as Kubernetes, Prometheus, Elasticsearch, Grafana, Kibana, Splunk, and DynaTrace
    • Experience with cloud hosted applications is a plus.
      • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
        • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
          Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
          For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
          Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
          Salary: $90628 - $154313
          Category: Headquarters

Keywords: EDWARD JONES, Cicero , Site Reliability Engineer, Other , Elmwood Park, Illinois

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