ERP Manager
Company: Robert Half
Location: West Chicago
Posted on: February 20, 2026
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Job Description:
Job Description Job Description We are seeking an experienced
and strategic ERP Manager to oversee and optimize our core business
platforms, including our ERP system, CRM, SAP, Salesforce, and
related enterprise applications. The successful candidate will play
a pivotal role in ensuring the reliability, performance, and
continuous improvement of mission-critical business systems while
leading cross-functional teams and driving efficiency throughout
the organization. Key Responsibilities: Oversee day-to-day
management and administration of the company’s ERP and CRM systems
(including, but not limited to, SAP and Salesforce). Lead ERP and
CRM implementation, upgrades, integration projects, and ongoing
system enhancements. Collaborate with business stakeholders to
identify and document business requirements and translate them into
actionable technology solutions. Provide leadership for the ERP/CRM
support team, ensuring prompt resolution of user issues and
maintaining high system availability. Develop and enforce best
practices, security standards, and compliance protocols for all
ERP, CRM, and integrated applications. Manage system vendors,
consultants, and service providers, including contract negotiation
and performance monitoring. Drive user adoption by delivering
effective training, support resources, and change management
initiatives. Monitor system performance and analytics; recommend
and implement improvements for optimization and scalability. Stay
up to date with emerging technologies and recommend enhancements to
align with organizational goals. Qualifications: Bachelor’s degree
in Information Technology, Computer Science, Business, or related
field (Master’s preferred). 5 years of experience managing ERP and
CRM platforms, such as SAP, Salesforce, and related systems. Strong
understanding of business processes (finance, operations, sales,
etc.) and their integration with enterprise applications.
Experience leading cross-functional teams and managing complex
technology projects. Excellent communication skills and the ability
to translate technical concepts for non-technical stakeholders.
Strong analytical, problem-solving, and project management skills.
Preferred Skills: Certifications in SAP, Salesforce, or equivalent
ERP/CRM solutions. Experience with data migration, process
automation, and third-party application integration. Knowledge of
regulatory compliance frameworks (SOX, GDPR, etc.)
Keywords: Robert Half, Cicero , ERP Manager, IT / Software / Systems , West Chicago, Illinois
