CiceroRecruiter Since 2001
the smart solution for Cicero jobs

Front Desk Supervisor - Renaissance Hotels - (19109214)

Company: Marriott International, Inc.
Location: Cicero
Posted on: September 13, 2019

Job Description:

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldnt find in a travel guide. If this sounds like you, youre in the right place. Youve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it''s a place to discover, a place in the world with style like yours. Thats why were not just looking for anyone. Were looking for someone like you. The Renaissance Chicago Downtown Hotel, located at 1 West Wacker Drive, Chicago, Illinois, 60601 is currently hiring a Front Desk Supervisor. Front Desk Supervisor : Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests'' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job, please go to: https://jobs.marriott.com/marriott/jobs/19109214?%3Flang=en-us/ - Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Cicero , Front Desk Supervisor - Renaissance Hotels - (19109214), Hospitality & Tourism , Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Associate - Cashier - Schaumburg, IL - Plaza Drive
Description: Restaurant Associate - Cashier br br A fresh approach to work. br br Cashier br br When you join Panera LLC as a Restaurant Associate - Cashier, you join in our belief that food should not (more...)
Company: Panera Bread Company
Location: Schaumburg
Posted on: 09/23/2019

Housekeeping Supervisor Part Time - W Chicago - City Center - (19129989)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Aurora
Posted on: 09/23/2019

Restaurant Associate - Cashier - Downers Grove, IL - Butterfield Road
Description: Restaurant Associate - Cashier br br A fresh approach to work. br br Cashier br br When you join Panera LLC as a Restaurant Associate - Cashier, you join in our belief that food should not (more...)
Company: Panera Bread Company
Location: Woodridge
Posted on: 09/23/2019


Server - Courtyard Chicago Waukegan/Gurnee - (19131727)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Chicago
Posted on: 09/23/2019

Visual Merchandising Assistant
Description: Do you have a passion for decorating Do you love doing new things every day We are Penny Mustard Furnishings - a strong family-owned chain of growing furniture stores in the Chicago and Milwaukee area (more...)
Company: Penny Mustard
Location: Downers Grove
Posted on: 09/23/2019

Guest Service Representative - Chicago Marriott Downtown Magnificent Mile - (19091088)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Hammond
Posted on: 09/23/2019

Project Manager of Purchasing (FF&E - Hotels)
Description: Who You AreA client-focused purchasing professional that has the determination to be a leader of one of the fastest growing private construction companies in America.A suave and determined hotel renovation/construction (more...)
Company: Hotel Rehabs
Location: Chicago
Posted on: 09/23/2019

Group Housing Billing Coord - Renaissance Chicago Downtown Hotel - (19105229)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Aurora
Posted on: 09/23/2019

Food & Beverage Administrative Assistant - Marriott Marquis Chicago - (19108846)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Chicago
Posted on: 09/23/2019

Server - Raised Bar (Seasonal) - Renaissance Chicago Downtown Hotel - (19131566)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Aurora
Posted on: 09/23/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds