CiceroRecruiter Since 2001
the smart solution for Cicero jobs

Guest Service Representative

Company: Thorntons (Kentucky)
Location: Cicero
Posted on: September 11, 2020

Job Description:

The Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.

Essential Job Functions (RESPONSIBLE TO)

--- Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.

--- Ring all sales as discussed in the operations procedures.

--- Assure proper sale and accounting of money orders/lottery during shift.

--- Accurately account for price overrides, store use of merchandise, voids, returns and waste.

--- Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.

--- Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.

--- Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.

--- Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.

--- Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).

--- Clean the parking lot and grounds surrounding the store as needed.

--- Advise store management of any maintenance or safety problems.

--- Practices safe working habits that align with company safety rules

--- Properly uses the Guest Service Department for guest service issues

--- Stay familiar with all Thorntons policies applicable to the GSR position as outlined on Thorntons Intranet.

--- Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations

--- Perform additional duties as assigned.

--- Maintain PAR levels as outlined on PAR sheet per store expectations.

Preferred Qualifications

--- Education

--- High School Diploma or GED

--- Experience

--- All experience will be considered

--- Knowledge/Skills

--- Ability to speak, read, understand, and write the English language.

--- Ability to perform accurate mathematical calculations

--- High energy and strong work ethic.

--- Excellent interpersonal skill.

--- Strong guest service skills.

--- Works well with others in a team environment

--- Sufficient visual acuity to check identification and process money orders.

--- Ability to read and understand instructions for operation of electronic cash registers and other equipment.

--- Ability to read electronic fuel reports.

--- Equipment/Special Expertise

--- N/A

--- Other Considerations

--- Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.

--- Properly records time on the TOTS systems and signs a time report verifying all hours worked

--- Understands that company funds are not available for personal use

Keywords: Thorntons (Kentucky), Cicero , Guest Service Representative, Hospitality & Tourism , Cicero, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Manager
Description: Do you relish the opportunity to create lifelong memories with customers Can you add that extra special ingredient to our staff of high-performing leaders At Portillo's, we're looking for a people manager (more...)
Company: Portillo's
Location: Villa Park
Posted on: 09/22/2020

Host / Hostess
Description: Job Details Part-time1 hour ago Benefits - Flexible schedule - 401 k - Referral program Full Job Description This job was posted on September 14 and will be accepting applications through September 29. (more...)
Company: Red Robin
Location: Rockford
Posted on: 09/22/2020

Crew Member - Restaurant
Description: OVERVIEW: The Area Leader of Training ALT is primarily responsible for the delivery and implementation of effective training systems at our Restaurants. The ALT supports the Restaurants through the (more...)
Company: Raising Canes
Location: Chicago
Posted on: 09/22/2020


Cashier
Description: Job DescriptionOverview The Crewmember - At Raising Cane''s, ''What We Do'' is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive (more...)
Company: Raising Canes
Location: Harwood Heights
Posted on: 09/22/2020

68W Health Care Specialist
Description: Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National (more...)
Company: Army National Guard
Location: Gary
Posted on: 09/22/2020

Retail Team Leader
Description: Work/Life balance - We offer the best schedule in retail Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM Location: 20930 S. Crawford Ave, Olympia Fields, IL 60461 Pay: 15 /hr based on (more...)
Company: Gordon Food Service
Location: Olympia Fields
Posted on: 09/22/2020

Housekeeping Opportunities- St. Lukes
Description: Housekeeping Opportunities- St. LukesJob ID188694Specialty / DepartmentHours / Bi-weekly Pay Period0Shift / Scheduled HoursNot Applicable 1st shift: 7:00am-3:30pm 2nd shift: 3:30pm-12:00am 3rd shift: (more...)
Company: Aurora Health Care
Location: Milwaukee
Posted on: 09/22/2020

Potbelly Sandwich Works: Restaurant Shift Leader
Description: Come Build the Potbelly Nation with us Join our team that is creating Potbelly fans every day with a HOT AND TOASTY SANDWICH Potbelly Sandwich Shop got its start as a small antique store that turned (more...)
Company: Potbelly Sandwich Works
Location: Tinley Park
Posted on: 09/22/2020

Restaurant Manager
Description: Do you relish the opportunity to create lifelong memories with customers Can you add that extra special ingredient to our staff of high-performing leaders At Portillo's, we're looking for a people manager (more...)
Company: Portillo's
Location: Harwood Heights
Posted on: 09/22/2020

Beverage Merchandiser
Description: Truck Driver CDL A Local Delivery - South St. Paul, MN-- 5000 SIGN ON BONUS--About the RoleLocal Relief Drivers are responsible for delivering our products to small and large retailers on various routes (more...)
Company: Keurig Dr Pepper
Location: Chicago
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Cicero RSS job feeds