Paradise Park - General Manager
Company: Happycamper
Location: Chicago
Posted on: April 18, 2024
Job Description:
About the Company:We are the marinara-muddled minds behind
Chicago's Happy Camper, Homeslice, and Paradise Park! Our
restaurants are wall to wall with lights, murals, and vignettes for
the perfect gram. We are known for our art inspired spaces,
delicious food and great vibes.Our brand is glued together by our
company culture. Currently, we are looking for other folks who are
enthusiastic about being part of our team and growing our
ever-evolving brand. Many of our employees have been with the
company from the first installment of the brand. Our careers feel
like a life purpose for many of us and a common thread is that we
pay a distinct amount of attention to detail in creating this
atmosphere.The ideal candidate wants to really enjoy their work
environment and the people they work with. With a restaurant group
expanding as rapidly as we have, we need someone who is
self-motivated, and willing to take initiative.General
ManagerParadise Park - 1913 North Avenue, Chicago, IL 60622Job
Summary:The General Manager will oversee and manage the daily
operations for FOH & BOH of the restaurant, as well as take on
additional duties as assigned. The General Manager will be
responsible for driving sales, managing costs, delivering an
exceptional guest experience, and creating a high performance, team
oriented workplace culture. This role has varying hours required
ranging between 9:00am - 4:00am (Monday - Sunday). Additional hours
as needed.Our ideal candidate is someone who has at least 4 years
of experience in a high volume restaurant that has an
entrepreneurial spirit, is a self-starter, and wants to work in an
environment where they can contribute to the growth and success of
the company. They should also have creative ideas to drive sales
and repeat business, and the capability to recruit, train,
discipline and develop team members.A successful candidate will
take on a key leadership role in a dynamic and fast-paced
hospitality company. The role provides an opportunity to fast track
your growth and development in an organization with a mission that
has real positive social impact, in addition to aggressive business
goals. This place is packed with energy, creativity, and outbursts
of hilarity. We also settle in and get a lot done in an open and
collaborative, but focused environment.Duties/Responsibilities:
- Meet restaurant operational standards by implementing
productivity, quality, and customer-service standards
- Resolving problems in a timely and professional manner
- Assists in hiring and training staff. Effectively communicate
developmental feedback to all employees
- Adhere to and enforce policies and procedures
- Handles disciplining and terminating employees in accordance
with restaurant policy
- Ensure guest satisfaction, resolve conflicts and complaints as
they arise
- Contribute to the positive company culture and continue to
cultivate regulars
- Communicate with HR and accounting regarding invoicing and
payroll
- Support restaurant goals in all areas of operations to achieve
deserted volume growth and profitability.
- Control costs by monitoring labor, expenses and minimizing
waste
- Supervise smooth and efficient daily shifts
- Proficiency in Toast POS and OpenTable
- Strong communication and time management skills
- Manage menus in house and through third party deliver apps
(i.e., Doordash, UberEats, Caviar, Postmates and Grubhub)
- Manages and oversees scheduling
- Performs daily health inspections and oversees food
handling
- Frequent quality control checks on food
- Ensure compliance in accordance with capacity and liquor
regulations
- Manages liquor, beer and wine inventory and works with BOH for
purchases of food and supplies
- Conducts daily checks of restaurant and equipment to ensure
compliance with health, safety, food handling and hygiene
standards.
- Schedules routine maintenance and service on equipment, calls
in repairs as needed.
- Takes ownership on tasks and sees them through from start to
finish.Required Skills/Abilities:
- At least 4 years of full-service management experience in a
high volume restaurant required
- Proven track record of delivering results
- Demonstrated leadership capability to build strong teams and
achieve business goals.
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer
service
- Excellent time management and organizational skills
- Decision making and problem-solving skills; able to identify
and analyze problems and offer solutions.
- Responds well to feedback and constructive criticism
- Able to professionally communicate information to others and
actively listens
- Ability to provide top notch customer service in a fast-paced
environment
- Able to stand for extended periods of time
- Able to safely lift and easily maneuver trays of food when
necessary
- Willing to follow instructions and ask questions for
clarification if neededCertifications/Experience:
- ServSafe Manager Certification required
- Basset Certification required
- Allergen Certification required
- Allergen Certification required Schedule:
- Day shift and Night shifts
- Monday to Sunday
- Nights and Weekends
- HolidaysPhysical Demands & Work EnvironmentAbility to
communicate orally with customers, management, and other
co-workers, both individually and in front of a group is crucial.
Regular use of the telephone for communication is essential. Must
be able to exert well-paced and frequent mobility for periods of up
to 10 hours or as needed. High levels of noise from music, customer
and employee traffic. Must be able to tolerate potential allergens:
peanut products, egg, dairy, gluten, soy, seafood and
shellfish.Compensation DetailsCompensation: $85,000 - $90,000 based
on experienceCompany Benefits & Perks: Health Insurance, Dental
Insurance, Vision Insurance, Paid Time Off, Dining
DiscountsDepartment: Front of House OperationsReports to: DM, DO,
COOStatus: SalaryFLSA Code: ExemptLocation: ChicagoHappy
Hospitality is an equal opportunity employer. We value diversity in
gender, race, ethnicity, sexual orientation, gender identity,
disability, religion, age, veteran status, life experiences and
ideas. We are committed to providing equal employment opportunities
and strive to provide an inclusive culture that embraces
diversity.Must be eligible to legally work in the United
States.
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Keywords: Happycamper, Cicero , Paradise Park - General Manager, Executive , Chicago, Illinois
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