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MAC Beauty Manager - Chicago Airports

Company: Hudson Group
Location: Elmwood Park
Posted on: June 18, 2022

Job Description:

Located at Chicago Airports

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:

  • Competitve Salary Range $50K-$60K
  • A 20% of Hudson Employee Discount
  • A 50% off Hudson Food & Beverage Discount
    Purpose
    • The MAC Manager will oversee all of the daily operations of the retail partner counter. Develop strategies to Drive Sales, improve consumer experience, increase profitability, enforce partner store / brand policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. They will manage the counter employees, including hiring, coaching, performance evaluation, scheduling and assigning duties and responsibilities. The Retail Manager will be responsible for maintaining the overall culture and to ensure the staff also represents and embraces the brand culture and goals.
      Your Team is counting on you as a MAC Manager to:
      • Provide full flexible and open availability to work any shift throughout the day (within a 24-hour period), any day of the week, including weekends & holidays
      • Work a full-time schedule at MAC Store in the Chicago O'Hare International Airport
        MAC Manager Key Accountabilities:
        • Analyze the business and identify sales goals/targets to be set, proactively anticipate and rectify obstacles to goal achievement using critical problem-solving skills, target specific KPI's relevant to the business, strategize client engagement to acquire, convert, and retain clients.
        • Ensure high standards for consumer experience
        • Meet or exceed fiscal sales goals within operating budgets
        • Demonstrates solid understanding of sales, product knowledge, events, operations, retail market and beauty industry to keep business and team moving forward by capturing consumer insights/sales trends/traffic patterns and using learnings to influence planning optimization
        • Manages/leads/influences team in driving sales, excellent consumer experience and quantifying the team's ability to meet and/or exceed sales and services goals.
        • Liaise with Field Leader and Talent Acquisition team on end-to-end talent acquisition process including using technology to identify/select potential candidates for open requisitions
        • Manages all aspects of visual merchandising and elements in the environment, including implementing all visual directives, maintaining impeccable visual standards for all product on counter, both on sales floor and back of house, and elevating the customer experience.
        • Interview, hire, and manage staff behavioral and sales performance (including annual performance review and feedback from HR partner to determine future development of team)
        • Lead delivery of high-touch customer service philosophy of EL companies and Consumer Experience Standards of Brand
        • Ability to apply make-up to customers
          Specific Required Qualifications:
          • 5+ in retail industry and 1+ years' experience managing retail POS stores/counters preferably Beauty industry.
          • Retail experience in the Beauty Industry
          • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with subordinates.
          • Requires the ability to bend, twist, and stand to perform normal job functions
          • High school diploma.
          • The ability to lift and/or move up to 30 lbs.
          • Ability to lead, coach and develop direct employees to achieve sales goals.
          • Ability to work in a fast-paced collaborative environment.
          • Proven track record leading a team to achieve customer service targets
          • Ability to deliver overall sales plan for assigned store
            Some of our company-offered benefits for you and your family include:
            • Health & Well Being: Medical/Dental/Vision Insurance
            • Paid Time Off
            • Various Personal and Parental Leave Programs
            • Universal Life Insurance
            • Retirement Programs & Matching Employee Contributions: 401K & RRSP
            • Employee Recognition & Anniversary Programs
            • Training, Development, and Growth Opportunities
            • Tuition Assistance & Scholarship Programs
            • Referral Bonus Program
              Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

              All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

              Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123

Keywords: Hudson Group, Cicero , MAC Beauty Manager - Chicago Airports, Executive , Elmwood Park, Illinois

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