Business Office Manager
Company: Alden Town Manor Rehabilitation and Health Care Ce
Location: Cicero
Posted on: May 25, 2023
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Job Description:
JOB SUMMARYTo plan, organize, develop, and operate the Business
Office in accordance with current Federal, State, and local
regulations, standards, guidelines, and facility policy.To manage
and maintain the systems and processes associated with human
resources, including, but not limited to: On-boarding of staff,
payroll, staff scheduling software, staff benefit coordination
including health, dental and life insurance, and Workman's
Compensation claim processing.To oversee and direct the reception
operations and personnel.To manage and maintain the systems and
process associated with patient/resident financial services,
including, but not limited to: Trust fund management, accounts
receivable, and collection efforts.QUALIFICATIONSBachelor's Degree
preferred in related field of study or at least, some coursework
related to human resources, business management, communication,
administration, public relations.Three years of experience
preferred in working in at least one of the above areas in the
health care field.Ability to read, write, and speak the English
language in an understandable manner and to communicate
effectively.Proficient with Microsoft Office and possess other
computer skills as required to manage and direct others in use of
software programs that are essential to facility operations related
to essential job duties of this position.Ability to deal tactfully
and to work effectively with residents, families, personnel,
support agencies, and the general public.Ability to make
independent decisions that are in the best interest of the
patient/resident and staff when circumstances warrant such
action.Must demonstrate the ability to handle confidential data
with professional discretion.Possess the qualities of empathy,
compassion, understanding, enthusiasm, and humor in order to
effectively interact with patients, residents, families, and
staff.Ability to understand and to manage emotional needs of
yourself and others.PHYSICAL REQUIREMENTSAbility to move
intermittently throughout the workday.Ability to cope with the
mental and emotional stress of the position.Possess adequate sight
and adequate hearing or use of prosthetics to enable adequate sight
and adequate hearing to perform the required functions of the
position.Be in good general health and demonstrate emotional
stability.Ability to relate to and work with ill, disabled,
elderly, emotionally upset, and, at times, hostile people.Ability
to operate office and business machines.Ability to occasionally
move and lift supplies and equipment.Ability to function
independently, have flexibility, personal integrity, and the
ability to work effectively with residents, family members, staff,
and support agencies.Is subject to exposure to infectious waste,
diseases, conditions, etc., including exposure to HIV, AIDS, and
Hepatitis B virusESSENTIAL FUNCTIONSHuman ResourcesAssist
department managers with the hiring process, including, but not
limited to recruiting, screening, interviews, reference checks, and
verifying QUALIFICATIONS of potential staff.Ensure Livescan
fingerprint criminal background check, if necessary, and drug
screening initiated prior to hire.OIG Fraud Exclusion register
verification and sex offender registry verifications completed
prior to hire and on an annual basis.Health Care Worker Registry
verification prior to hire and on an annual basis. Maintain
up-to-date employment history for current and terminated
employees.Manage the On-boarding process for new staff members
including, but not limited to time clock enrollment and processing
login requests for the various software utilized by facility.Manage
and maintain the confidential employee files, in an organized
manner, to ensure professional licenses, CPR certifications,
physicals, TB test results, etc., are current and up-to-date and to
ensure staff compliance related to continual education hours and
departmental staff competency requirements.Perform edits in the
payroll software system and submit the completed, required
documentation to the AMS Payroll Specialist to process
payroll.Coordinate with department managers to ensure staff
performance reviews and competencies are completed per
policy.Ensure department managers' compliance related to
maintaining current and up-to-date staffing schedule, utilizing the
payroll software system's scheduling component. Provide utilization
education on an on-going basis and as needed.Audit staffing hours
and report to Administrator on a daily basis to ensure minimum
requirements are met according to regulation and to ensure staffing
within budget limitations.Act as the facility's benefit coordinator
related to ensuring completion of accurate health, dental, and life
insurance enrollment forms, 401K, COBRA, FMLA, and personal leave
of absence, and assist department managers with tracking staff's
attendance.Ensure staff compliance with established dress code and
uniform policy by ordering uniforms and name tags as
indicated.Utilize the Alden store to order employee supplies, such
as business cards, service award pins, etc.Process Workman's
Compensation claims timely and report status updates to
Administrator.Complete and maintain OSHA 300 Log on an ongoing
basis.Process unemployment claims.ReceptionRecruit, screen,
interview, check references, and verify QUALIFICATIONS of potential
staff.Coordinate On-boarding process, including hands-on training,
with receptionists.Complete staffing schedule and assignments to
expedite tasks and to mitigate overtime.Assess the reception area
daily to ensure staff is complying with the dress code, completing
tasks as assigned, procedures are followed, and correct identified
issues.Secure office equipment and supplies within budgetary
constraints and ensure equipment maintained and within proper
working order.Complete performance reviews as indicated.Resident
Financial ServicesHold, safeguard, manage, and account for the
residents' personal funds deposited with the facility, including,
but not limited to, resident banking and distribution of resident
trust fund statements of account.Obtain required signatures on all
required admission forms and complete and obtain all necessary
documents for resident file.Receive and deposit account receivables
according to procedure.Make efforts to collect past due balances in
order to reduce account receivables and participate in A/R
collection meetings.Assist AMS liaisons and resident
representatives with the Medicaid application process.Complete
various agency resident reports, such as Representative Payee
Report, etc.Participate in the development, maintenance, and
implementation of thefacility's Quality Assessment and Performance
Improvement (QAPI) programs.Perform other duties as assigned by the
Administrator.
Keywords: Alden Town Manor Rehabilitation and Health Care Ce, Cicero , Business Office Manager, Administration, Clerical , Cicero, Illinois
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