Loan Servicing Specialist III

Company: JPMorgan Chase & Co.
Location: Chicago
Posted on: April 1, 2026

Job Description:

Description Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments. Job Summary: As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter. Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence. Job Responsibilities: Process complex loan transactions in a fast-paced environment Create PDF batch work for quality control and document repositories Enter customer and loan details into the loan system Process payments, rate resets, and maintenance transactions Identify and correct inaccurate or incomplete transaction information Minimize credit and business risk through compliance awareness Participate in projects and working groups as required Review and complete escalated requests Maintain proactive communication with business partners Meet or exceed established Service Level Agreements Required Qualifications, Capabilities, and Skills: Bachelor’s degree in Accounting, Business, or Finance Three years of loan operations or quality control experience in banking Proficient in Microsoft Office applications Knowledge of ACBS and/or Loan IQ Understanding of US Dollar and Foreign Currency Loans Strong organizational and time management skills Excellent interpersonal and communication skills Preferred Qualifications, Capabilities, and Skills: Ability to adapt to internal tracking and monitoring systems Working knowledge of legal/credit documents Ability to interpret standard reports and forms Demonstrate attention to detail and accuracy Ability to maintain high performance in stressful situations

Keywords: JPMorgan Chase & Co., Cicero , Loan Servicing Specialist III, Accounting, Auditing , Chicago, Illinois