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Medical Billing Specialist

Company: Balanced Awakening PC
Location: Cicero
Posted on: January 20, 2023

Job Description:

Balanced Awakening is a thriving psychotherapy practice focused exclusively on empowering female-identified individuals on their healing journey. We're currently searching for a self-directed Billing Specialist to provide insurance and general billing support for our rapidly growing practice headquartered in Chicago. In this position, you will work--closely with the practice manager, and therapists and be responsible for a variety of tasks related to insurance and client billing.

Applicants should be very detail-oriented and organized, possess excellent communication skills, and, once trained, be able to complete tasks independently.

Reports to:--Erica Braunshausen, Practice Manager

Position:--Full-time salaried. @ 35-40 hours a week. The schedule can be flexible as needed.

Work location:--Hybrid (mostly remote + with one day/month working from our Lakeview office in Chicago).

Compensation:--$45,000-$50,000, commensurate with level of experience. Three weeks of PTO.--Full healthcare & 401k benefits.

To be considered, submit your resume + complete all of the screening questions and assessments.

---No phone calls, please.

--- Run weekly account aging report to identify delayed insurance payments, refunds, and account balances over 30-60 days old
--- Run a weekly report to identify unsubmitted claims and unbilled self-pay sessions
--- Investigate rejected claims/claim errors and when needed, submit revised claims or call insurance payers to have claims adjusted/obtain more information
--- Look up insurance benefits for new clients and communicate an explanation of benefits to clients prior to the first session
--- Track and obtain preauthorizations in the rare case that they are necessary
--- Follow up on unpaid claims with insurance payers within the standard billing cycle timeframe
--- Manually post insurance payments/ERAs and patient payments in practice EHR when needed
--- Work with clients to establish payment plans for past-due accounts and bill accordingly
--- Follow up with therapists/clients regarding declined credit cards and account balances
--- Assist with balancing client accounts in EHR due to refunds or insurance payer audits
--- Maintain a tracker of outstanding/appealed claims, declined credit cards, and outstanding client balances
--- Additional billing/administrative tasks and projects that may arise

--- Knowledge of health insurance guidelines for claims, specifically BCBS PPO & Aetna; experience specifically with behavioral health claims a plus, but not required
--- Knowledge of EHR software; experience with IntakeQ and Availity a plus, but not required
--- Technologically savvy; basic knowledge of Google Suite
--- Effective communication skills when speaking with insurance payers
--- Excellent customer service skills for interacting with clients regarding outstanding payments
--- Problem-solving skills to research and resolve discrepancies, denials, and appeals
--- Knowledge of HIPAA guidelines when handling client information
--- Familiarity with Medicare a plus
--- Excited to be serving in an integral supportive role on the Balanced Awakening team

About Company:
We are a psychologist-run psychotherapy niche private practice for women, couples, and teen girls! We are passionate about creating an empowering space for anyone on the female-identified spectrum. We also love to bring new (or ancient) integrative healing modalities to our clients alongside more traditional forms of psychotherapy.

We believe that attendees of our therapy sessions are the happiest and receive the best care when our staff members have an excellent work-life balance.

Benefits that we offer:

401k with a 3% nonelective contributionHealth insurance through BCBS PPO (practice pays 50% of your premium)Practice-paid life, short and long-term disability insuranceOption for dental and vision insurance

Keywords: Balanced Awakening PC, Cicero , Medical Billing Specialist, Accounting, Auditing , Cicero, Illinois

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